Legal

Privacy Policy

Last updated: January 1, 2025

HT Items ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

01

Information We Collect

Information You Provide Directly

  • Contact information (name, email address, phone number, company name)
  • Business information (job title, industry, annual procurement volume)
  • Inquiry and correspondence content submitted via contact forms
  • Any other information you voluntarily provide to us

Information Collected Automatically

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and usage data collected via cookies and similar technologies
02

How We Use Your Information

We use the information we collect for the following purposes:

  • Business Communication: To respond to your inquiries, provide quotations, and manage our business relationship with you.
  • Service Delivery: To process orders, coordinate OEM/ODM projects, and fulfill contractual obligations.
  • Website Improvement: To analyze usage patterns and improve the functionality and content of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Marketing: With your consent, to send relevant product updates, industry news, and promotional materials.
03

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our website or conducting our business (e.g., IT services, logistics partners), subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets, with appropriate confidentiality protections.
  • Protection of Rights: To protect the rights, property, or safety of HT Items, our clients, or others.
04

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. The types of cookies we use include:

Essential

Required for core site functionality

Analytics

Help us understand site usage

Marketing

Used with your consent only

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

05

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

  • Business inquiry and contact data is retained for up to 3 years from last interaction.
  • Contract and transaction records are retained for 7 years in accordance with applicable commercial law.
  • Website analytics data is retained for 26 months.

When data is no longer required, we securely delete or anonymize it.

06

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of AccessRequest a copy of the personal data we hold about you.
Right to RectificationRequest correction of inaccurate or incomplete data.
Right to ErasureRequest deletion of your personal data under certain conditions.
Right to ObjectObject to processing of your data for marketing purposes.
Data PortabilityReceive your data in a structured, machine-readable format.
Withdraw ConsentWithdraw consent at any time where processing is consent-based.

To exercise any of these rights, please contact us using the details in Section 8.